ipLaser was founded by Ivan Cooper and Peter Olle, with both having been involved in profile cutting jobshops for over thirty years. Ivan, Managing Director of ipLaser, has previously owned and operated several contract cutting jobshops throughout Australia. Peter has worked alongside Ivan for several years as the Technical Director.
ipLaser commenced in 2007 following the sale of the business of the Applied Laser Technology Group, a business owned by Ivan which commenced in 1988 and developed from one job shop in Victoria and grew to the largest national network of laser job shops in Australia.
The Applied Laser Technology Group demanded a business management solution to ensure effective control, efficiency and accuracy of the quoting, order processing and reporting aspects of the business. To that end, Ivan and Peter developed an intranet software solution called “Poly” – a name to reflect the principal developer, Peter Olle.
The Applied Laser Group was sold, however the ownership of the intellectual property rights to the Poly software remained with Ivan and it continues licensed and operative in that business today. The Poly software is the foundation of the ipLaser cloud-based platform which is designed to meet the requirements of busy, modern laser jobshops. It enables accurate, consistent and timely quotations for complex parts requiring multiple processes.
ipLaser seeks to address the following opportunities:
- Quote turnaround times
- Enabling your customers to receive instant quotes with the ipLaser online quoting portal
- Enabling your staff to more efficiently prepare quotations for customers from simple to complex parts with quote turnaround times from minutes to hours – not a day or days
- Pricing consistency
- Your Administrator-controlled rules of ipLaser ensure consistent quantity-based pricing to the customer, regardless of which customer service staff member prepared the quote or the location in which the quote was prepared
- Process improvement
- ipLaser is all about enabling the growth of your business by timely delivery of your quote to your customer, either via the online store or direct with your customer service staff. The simplicity of the ipLaser system enables a broader selection of your staff to assist with quotes and therefore releasing more multi-skilled staff to address wider business opportunities
ipLaser is trusted by jobshops in the USA, South America, the United Kingdom, throughout Europe, and within Australia and New Zealand. The team behind ipLaser has recently expanded to thirteen. We’re a growing company looking to support you in achieving your business goals. Send us a message to learn more.