An intelligent experience is the combined impact of data, automation, mobility, AI, and the Cloud with a focus on bringing more value to the customer. This is achieved not only by the valuable experience that is created, but also by the speed in which these experiences are delivered.
In a recent article by Industry Week, it is noted that manufacturers who have embraced flexible manufacturing, 4.0, digital supply-chain optimization, digital commerce, digital service and the cloud, are able to create intelligent experiences and are currently thriving.
Unfortunately, many job shops are still left behind and are relying on outdated ways to produce quotes for their customers. The quotation process is rigid, slow, cumbersome and costly. This leaves job shops struggling to meet customer’s expectations of a fast and effective experience.
At ipLaser we are continuously working to improve and develop our software’s functionality to help you create intelligent experiences for your customers and your employees. Our goal at ipLaser is to help you replace your ineffective traditional service model for a modern, automated, and intelligent one that delivers the service experience today’s and tomorrow’s customers want and expect.
Learn more about how ipLaser can help you.